Direct-scale.com is one of Timber Productions’ websites. The company is based in France, in the Seine and Marne region, near Paris. We have been manufacturing and distributing a wide range of weighing materials for several generations. We are experts in weights and measures and only offer high quality. Our goal is to provide you with the best deal at the lowest price. Our company is respected in the weighing industry and we own several patents. As weighing specialists, we are also a member of the industry's professional institution. With many different logistic platforms we assure delivery to all EEC countries. In working in association with the largest manufacturers we are able to offer top quality products at unbeatable prices. All our products are guaranteed for at least 1 year, with up to 3 years on certain models. The quality of our products is our priority. We only select suppliers who offer reliable quality control.
Direct-scale.com provides all documentation (commercial, technical, operation manuals and product descriptions) in four languages - English - German - Spanish - French Direct-scale.com is directly linked to our sister websites in French, German and Spanish, allowing you to navigate the site in your own language. All documentation can be found online in the four main languages.
We own the first Market Place in Europe and deliver throughout the EU. Our powerful website structure allows us to reduce operational costs, and in turn lower our prices. By not printing a paper catalogue, we not only cut our administrative costs but at the same time act in favour of the environment. - All our documents are sent by email - We limit our product range to the material essential for your company - We work closely with our suppliers to get the best prices by ordering huge volumes per year. All prices are indicated in Euros €. The billing country is France where our company is registered. Prices do not include the cost of shipping as well as the applicable VAT. Apart from a few exceptions, we decide on the shipping conditions. Tax and insurance will be at the cost of the buyer. The company will only consider taking out insurance on specific request from the purchaser. We reserve the right to change product prices according to social or administrative conditions up until delivery is complete.
- Repair service
Direct-scale.com is present in several countries. We have specific agreements with local partners who have been selected for their technical skills and the quality of their manufacturing. Direct-scale and its local partners will offer you the best product to meet your needs. Direct-scale is a European network of weighing professionals. You will notice that under some product headings the price has not been listed; this is because we need detailed information on the exact prouct you require before we can calculate the cost. We will therefore forward your request to our local contact. They will then contact you directly to answer your questions and provide you with the best scale suited to your needs.
From the direct-scale home page there are 3 ways to access the scales by specification:
All product operation manuals and documentation are available online and can be downloaded from our site in PDF format. Operation manuals Brochure 3D view Other documents All documentation is available in English, French, German and Spanish. Select your own language from the right top corner of the home page. - English - German - Spanish - French All documents can be found in the Doc section. See page: Product documentation
All our products are available for immediate dispatch. Delivery normally takes between 4 and 8 days unless certification or specific product preparation is required. During each stage of the process you will be informed of your product's delivery status. This information can also be accessed directly from our website via your personal account. The majority of our products and made in the EEC and are tested according to the EEC directive, before being made available on our website.
The majority of our products are made in the EEC. All our products conform to the EEC legislation as specified by the EEC directive. All products are tested before sale.
You think you've found the product you were looking for but you need further details on:
When you have selected your product click on the icon “add to shopping bag”. The product will automatically be transferred to your shopping bag. Make sure you have specified the quantity and cancelled any items you do not wish to buy. Your purchases can be viewed at any time. To confirm any changes, click on "Modify quantity". Click on your shopping bag at any time to confirm your selection and view your chosen items. Click on "add more products" to continue your shopping. When you have selected all your chosen items, click on "Validate" to start the purchase order process. 1. If you are not logged in you will need to enter your ID (email address) and password, or create a personal account if you are not already registered (click here to learn more about the personal account). 2. If you are already logged in you will proceed directly the personal details confirmation step. Here you will be asked to enter your chosen billing and shipping address. 3. Select a method of payment (credit card or wire transfer) and confirm your order. You will automatically receive a confirmation mail. You can follow the progress of your order by logging in to your account.
After you validated you order, click on your personal account to create an account in order to place your purchase order.
To track your purchase order, log in to your personal account where you will find all the relevant information. Throughout the ordering process, we will keep you up to date on your order status via email. The emails will contain a direct link to your personal account.
Payments are to be made exclusively in Euros. Taxes on exchange rates will be at the customer’s cost.